Privacy Policy

At ZÜNA, we respect your privacy and are committed to protecting the information you provide when shopping with us.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

Information We Collect

When you interact with ZÜNA or place an order, we may collect information such as:

Name

Phone number

Email address

Delivery address

Billing or payment-related information

Order details

Information you provide when contacting us

Website usage and device information

We only collect information that is reasonably necessary to operate our business and provide our services.

How We Use Your Information

We may use your information to:

Process and deliver your orders.

Confirm and communicate about your orders.

Provide customer support.

Process payments.

Handle eligible product issues or exchanges.

Improve our website, products, and services.

Send promotional communications when appropriate.

Prevent fraudulent or unauthorized activity.

Maintain business and transaction records.

Payment Information

Payments may be processed through third-party payment providers. ZÜNA does not intend to store sensitive payment information such as complete card details on our own systems.

Payment providers may process your information according to their own privacy policies and security practices.

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as:

Delivery partners

Payment service providers

Website and technology providers

Analytics and advertising service providers

We only share information that is reasonably necessary for the relevant service.

Marketing Communications

If you receive promotional communication from ZÜNA, you may contact us or use the available unsubscribe option where applicable to stop receiving such communications.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

Your Information

If you have questions regarding your personal information or how it is used, you can contact ZÜNA through our official contact channels.

Changes to This Policy

We may update this Privacy Policy as our business, website, or legal requirements change. The latest version will always be published on this page.

Last updated: September 3, 2026