Mist Sweatshirt
Size
The Mist Sweatshirt is a clean and minimal essential designed for everyday comfort and effortless style. Made from 280 GSM Cotton Scuba fabric, it offers a comfortable feel with a slightly structured finish that maintains a clean silhouette. Designed in a classic plain grey colorway, it delivers a versatile and timeless look that is easy to style. It pairs effortlessly with jeans, cargos, joggers, or shorts, making it suitable for a variety of casual outfits. Perfect for everyday wear, casual outings, and relaxed streetwear looks, its minimal design makes it an easy wardrobe essential for any season.
At ZÜNA, every order is prepared and checked before it is dispatched. Because our products are produced in limited quantities, we generally do not offer refunds or change-of-mind returns.
No Refunds
10% return charge applicable if the following points are not as per the company return policy
Once an order has been successfully placed, we do not generally provide refunds for:
Change of mind
Incorrect size selected by the customer
Change in colour preference
Personal preference
Products that simply do not meet personal expectations
Sale or promotional purchases
Please carefully check the product description, size information, colour, and other product details before placing your order.
Product Issues
If you receive a product that is damaged, defective, incorrect, or has an issue caused by ZÜNA, please contact us as soon as possible after receiving your order.
Our team may request photographs or other information to verify the issue.
If the issue is confirmed to be from our side, we may provide an appropriate resolution, which may include a replacement or other solution depending on the situation and product availability.
Return Process for Approved Issues
Returns are only accepted when ZÜNA confirms that the product qualifies for a return due to an issue from our side.
Once approved, the return and resolution process generally takes 2–3 business days, excluding delivery time where applicable.
Important
Products that have been worn, washed, altered, damaged after delivery, or improperly cared for may not qualify for a product-related claim.
Any resolution will be assessed based on the condition of the product and the circumstances of the issue.
This policy is subject to applicable consumer protection laws and regulations.
Need Help?
For any issue with your order, contact ZÜNA through our official customer support channels with your order details.
Last updated: September 3, 2026
Accepted Payments
- Cash on Delivery
Shipping Policy
ZÜNA delivers orders across Nepal through our delivery partners.
We work to dispatch orders as quickly as possible while ensuring that every order is properly checked and packed before shipping.
Delivery Time
Estimated delivery times are:
Kathmandu Valley:
1–3 business days
Outside Kathmandu Valley:
2–6 business days
Delivery times are estimates and may vary depending on the delivery location, weather, public holidays, transportation conditions, or other circumstances outside our control.
Order Processing
Orders are generally processed and prepared before being handed over to our delivery partner.
You may receive order confirmation and delivery-related updates through the contact information provided during checkout.
Delivery Address
Please make sure your name, phone number, and delivery address are correct when placing your order.
ZÜNA cannot be responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
Delivery Delays
Although we aim to deliver within the estimated timeframe, delays may occasionally occur due to:
Weather conditions
Public holidays
Transportation issues
Remote delivery locations
High order volumes
Other circumstances outside our reasonable control
If there is a significant delay, please contact us with your order details and our team will assist you.
Failed Delivery
If a delivery cannot be completed because the customer is unavailable, provides incorrect information, or cannot be contacted, additional delivery arrangements or charges may apply depending on the circumstances.
Shipping Charges
Applicable delivery charges, if any, will be displayed or communicated before the order is confirmed.
Last updated: September 3, 2026
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